Packaging products is only half the story when it comes to developing a solid solution for our customer which can meet their expectations time and time again. In the last 52 years Colony has become known for its professional services in equipment repair and maintenance, converting, and customer support. Our service department includes four in-house service technicians who have been factory-trained and bring nearly 80 years of experience from the field to our customers. Our service department also includes a parts division which lends us to be a top parts distributor for the leading equipment manufacturers in the world including 3M, Orion, Shanklin, Loveshaw, BestPack, Strapack, Signode, Aetna Robopac, Wexxar-Bel (Pro Mach companies), Samuels, Ranpak, and many more.
Emergency Repair Services
- On-site repair, we come to you
- Minimized downtime
- Factory-trained technicians
- 24-hour response time for established customers
Preventative Maintenance
- Priority service
- Customized individual agreements
- Minimized downtime
- Scheduled visits
- Factory-trained technicians
- Thorough inspection and adjustments
- Replacement parts installed as needed
- Reduced service rates
Replacement & Spare Parts
- Access to thousands of spare parts and schematics
- Stock commonly used spare parts for fast delivery
- Minimal lead time on non-stock spare parts
- Free phone consultations
- Additional repair and installation services available
Equipment Integration
- Seamlessly integrating existing equipment with new equipment
- Custom configurations based on customer application and demands
- Performed by factory-trained service technicians
- Ensures quality, dependability, and consistency
Equipment Installation
- Complete and thorough installations
- Performed by Factory-trained service technician
- Complete hands-on training with end-user
- Ensures dependability, consistency, and proper safety measures
Equipment Training
- Thorough training for end-user operators
- Maintenance Department training for routine maintenance & repair
- Increases safety and equipment awareness
- Improves through-put, change-over, and operator efficiency